Group Directors

Group Director Skills and Attributes 2011 Group Directors
Academy School

 Skills

• Must have attended the School as a delegate
• Ability and willingness to spend at least 2 weeks of own time planning and preparing for a 6 day residential intense
  programme
• First time GDs must be able to attend both the new GD meeting at Keble and also the mentoring meeting at Middleton Cheney 
• Some training skills preferred, but not essential
• Whilst some exercises appear less taxing than others, GDs must understand their importance and allow the group to
  recognise early team behaviours and dynamics as  well as actual task achievement
• Full understanding of retail principles, namely;
  o Understanding of teamwork and Leadership theory, including Belbin
  o Merchandising principles with a thorough understanding of the merchandise exercise and all calculations used as well as managing the laptop inputting for the groups
  o Basic marketing and brand awareness
  o Understanding of financial statements (P&L, balance sheet and cash flow) and most importantly how to interpret them back in the workplace

 Attributes

• Able to facilitate a group of managers from other retail backgrounds
• Able to allow group to find their way by guiding and applying teamwork and leadership skills outlined above
• Must be a team player and work with other GDs
• Able to motivate and enthuse a group of 9 individuals
• Ability to ensure all group members are involved in discussions
• A “can do” mentality
• Ability to encourage and coach members of the team that may feel daunted or overwhelmed, whilst simultaneously managing the more outgoing members of the team
• Ability to ensure all members of the group work at the same pace and grasp each of the principles and key points
• Ability to pace themselves and ensure that their main focus is on the delegates getting the most out of the week

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  • I applied for the Masters scholarship because I am responsible for more areas of the business now and felt I needed the skills to be able to step out and objectively review the business and gain the confidence to question how good we really are.

    Lindsay Newton, Maureen Cookson
  • The Masters opened my eyes to what the retail market will be like in the future, so I can prepare to meet my customers' needs.

    Jim Luck, Luck of Louth
  • Best self development I have 'engaged' with in a long time.

    Helen Edwards, M&Co
  • It has been a fantastic learning opportunity and I would encourage anyone wishing to widen their retail understanding and commerciality to attend.

    Tracy Venner, John Lewis
  • My own self belief has risen 100% - I can do more, I am a great manager.

    Clare Wallace, The Disney Store

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